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GasBuddy News Article

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Auto satisfaction matches historic high

GasBuddy Blog -- American consumer satisfaction with the cars we drive has improved for the second straight year, up 1.2 percent over last year to reach 84, according to the American Customer Satisfaction Index (ACSI).

That score matches the auto industry's all-time high from 2009 when aggressive dealer incentives combined with the federal government's 'Cash for Clunkers' program to help creates incentives for purchases.

However, the ACSI rained on their own parade when they also said that in the aggregate, "customer satisfaction actually stays flat at 75.9 percent on a 0 to 100 scale, which won't help revive consumer spending or the sluggish economy at large."

The good news is that about 60 percent of the auto brands showed...


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Submitted Aug 23, 2012 By: PD
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Author Topic: Auto satisfaction matches historic high Back to Topics
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pricewar
Champion Author Ogden

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Message Posted: Sep 25, 2012 11:05:14 PM

Keep the jobs rollin
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honda0105
Champion Author Tallahassee

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Message Posted: Sep 11, 2012 1:25:10 PM

whatever...
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nevaeh04
Veteran Author Texas

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Message Posted: Sep 11, 2012 8:03:21 AM

ok pretty good
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snell snail
Champion Author Atlanta

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Message Posted: Sep 11, 2012 7:45:20 AM

gasbuddy: give me points for articles that are dropped.......!
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bulbous
Champion Author Ohio

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Message Posted: Sep 11, 2012 3:00:19 AM

caprice:you're supposed to avoid hitting things.i've been driving 55 years.got my first fwd car in 72 and all since were fwd.i've never junked any of them,but i've never had an accident either.
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bulbous
Champion Author Ohio

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Message Posted: Sep 11, 2012 2:43:02 AM

cars are sooo good that i don't replace anything,but oil,brakes,and tires.i have almost no need for my old friend and mechanic.think of all the equipment your car has today,i never had an air conditioner until 1988.now i have a hybrid with stability control,traction control,gauges and readouts on the dash to tell you everything.a pickup truck with all wheel drive that i can lock all differentials and make it a true 4wd.a crew cab and a huge trunk under the bed.i could go on all day,but all that stuff is expensive.i paid almost 2x what i paid for my first house for 2 vehicles.they should be good.
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Gas4Gore
Champion Author Detroit

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Message Posted: Sep 10, 2012 5:18:22 PM

Cars are good today, my Ford Flex and Fusion are good.
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99dakota
Champion Author Providence

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Message Posted: Sep 10, 2012 3:42:43 AM

ok
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honda0105
Champion Author Tallahassee

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Message Posted: Sep 3, 2012 10:12:43 PM

and then the computer stuff fails... now what?
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albert2008
Champion Author Winnipeg

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Message Posted: Sep 3, 2012 7:42:48 AM

good stuff
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txrojo2005
Champion Author Austin

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Message Posted: Sep 3, 2012 7:17:52 AM

That just means that there are more features for the higher price tag. Now the auto manufacturers want to make the car a mobile communications platform so they can reaise the prices even more. SO when you to take you car in; is it for mechanical reason or elevctronic reasons?
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Donatelo
Champion Author Dayton

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Message Posted: Sep 3, 2012 7:08:37 AM

ok
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indyjim
Champion Author Indianapolis

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Message Posted: Sep 2, 2012 12:42:57 PM

So, first it's good bad news which becomes bad good news?
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albert2008
Champion Author Winnipeg

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Message Posted: Sep 2, 2012 11:29:30 AM

thats good
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Donatelo
Champion Author Dayton

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Message Posted: Sep 1, 2012 11:46:27 PM

ok
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txrojo2005
Champion Author Austin

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Message Posted: Sep 1, 2012 11:25:42 AM

It seems like the additional features once enjoyed by the rich are available in standard everyday cars.
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Donatelo
Champion Author Dayton

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Message Posted: Sep 1, 2012 8:54:16 AM

good
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99dakota
Champion Author Providence

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Message Posted: Sep 1, 2012 8:41:53 AM

I agree.
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honda0105
Champion Author Tallahassee

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Message Posted: Aug 29, 2012 4:05:44 AM

Caprice, I agree. We live in a throw-away society.
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CapriceWagon
Champion Author Washington

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Message Posted: Aug 28, 2012 7:47:18 AM

New cars are throw away items, especially FWD, disposable, not rebuildable. It's part of the safety features now, they crumple instead of being rigid, you throw it away and get a new one.
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albert2008
Champion Author Winnipeg

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Message Posted: Aug 28, 2012 7:17:12 AM

thats good stuff
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honda0105
Champion Author Tallahassee

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Message Posted: Aug 28, 2012 3:58:14 AM

Could be better.. fuel economy could me much higher.
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Donatelo
Champion Author Dayton

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Message Posted: Aug 25, 2012 8:34:48 AM

ok
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albert2008
Champion Author Winnipeg

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Message Posted: Aug 25, 2012 7:02:49 AM

thats good
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pfone1847
Champion Author Illinois

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Message Posted: Aug 25, 2012 5:44:21 AM

ok
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gudrench
Champion Author Houston

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Message Posted: Aug 25, 2012 12:35:01 AM

Wait. It will go down.
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leeac
Champion Author Ohio

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Message Posted: Aug 24, 2012 8:32:14 PM


Cars are gettin better.
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clpassenubye
Champion Author Los Angeles

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Message Posted: Aug 24, 2012 3:36:52 PM

great
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sparky808
Champion Author Honolulu

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Message Posted: Aug 24, 2012 11:25:14 AM

Thank you for posting.
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PhilMils
Champion Author Virginia

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Message Posted: Aug 24, 2012 7:51:33 AM

Where is the "Not Newsworthy" button when you really need it?
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ARCO
Champion Author Pittsburgh

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Message Posted: Aug 24, 2012 7:23:06 AM

OLD
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TruthMatters
Champion Author New Jersey

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Message Posted: Aug 24, 2012 7:21:25 AM

We are easy to please because we are a largely ignorant crowd!
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cricket48750
Champion Author Michigan

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Message Posted: Aug 24, 2012 7:03:05 AM

When you can't afford to buy a new vehicle every couple of years it makes the one you have seem all the better - especially if it is paid for!
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ec951
All-Star Author Riverside

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Message Posted: Aug 24, 2012 6:53:45 AM

Ok.
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Jamer
Champion Author Las Vegas

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Message Posted: Aug 24, 2012 6:34:20 AM

Who in the heck has the money to purchase a new car?
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Rhino8of8
Champion Author Wisconsin

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Message Posted: Aug 24, 2012 6:33:19 AM

"New Car" satisfaction doesn't impact me much. I tend to buy used. So, it will be a while before I experience the 'new' cars of today.
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RichardoB
Champion Author Fayetteville

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Message Posted: Aug 24, 2012 6:32:58 AM

I'm surprised Toyota isn't even lower.
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zaq001
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Message Posted: Aug 24, 2012 6:32:25 AM

ok
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curlypooh
Champion Author New Jersey

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Message Posted: Aug 24, 2012 6:30:39 AM

You better like your car, you won't be able to afford another for a while after Jan 1
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mh44s
Champion Author Madison

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Message Posted: Aug 24, 2012 6:30:06 AM

More fancy gadgets on new cars to go wrong.
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rockymountman
Champion Author Roanoke

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Message Posted: Aug 24, 2012 6:29:44 AM

whatever
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Tonester1
Champion Author New Jersey

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Message Posted: Aug 24, 2012 6:29:33 AM

Cars are getting much better.
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livedream
Champion Author Michigan

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Message Posted: Aug 24, 2012 6:26:23 AM

Consumer satisfaction is very subjective.
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GOBUTLER
Champion Author Indianapolis

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Message Posted: Aug 24, 2012 6:26:13 AM

Excellent!
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miser73
Champion Author Gary

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Message Posted: Aug 24, 2012 6:25:51 AM

They really do make 'em better than they used to. I think the worst cars ever made were those of the early 1970s. You could rely on them to rust out in 3 years and to be difficult to start in cold weather.
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gas4433
Champion Author Houston

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Message Posted: Aug 24, 2012 6:25:42 AM

Ok
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hptd
Champion Author North Carolina

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Message Posted: Aug 24, 2012 6:25:10 AM

ok
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BigZ1959
Champion Author Cincinnati

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Message Posted: Aug 24, 2012 6:24:16 AM

go go
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dgracing318
Champion Author Georgia

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Message Posted: Aug 24, 2012 6:24:10 AM

except for the mileage I love my new sierra. mileage aint that bad i get 21 mpg city and 27 mpg hwy
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photobuddy
Champion Author Washington

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Message Posted: Aug 24, 2012 6:23:52 AM

people are getting happier, way to go
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